Care Park is much more than parking and its employees are always finding ways to contribute to community initiatives.

Care Park sales manager Jenna White was recently talking to one of Care Park’s corporate clients – Carol Douglas of the Vibe Hotel Melbourne and heard there were some 100 doonas the hotel didn’t know what to do with.

The Vibe Hotel is currently undertaking a renovation of its rooms. The doonas are all in very good order and hotel quality.

“It seemed such a waste to just throw them out and I really wanted to do something with them that would help other people,” Jenna said.

Jenna recently participated in the CEO Sleepout and is a listed volunteer for the St Vinnies food van. She immediately made contact with the organisation to see what need they had for doonas and where they could be donated.

The doonas from the Vibe Hotel have all been professionally cleaned and charities will be able to distribute them to families in need.

Care Park is a proud sponsor of SARAH – Safer Australian Roads and Highways and this month parkers will see a major roll out of the message at many of Care Park’s car parks in major and regional centres.

Sales and marketing manager Jenna White and Care Park’s nominee in the 2018 Young Achiever Award, has taken up the baton to promote SARAH and its message “Drive So Others Survive”.

The number of lives lost on Australian roads touches everyone in some way as we all use the roads whether as drivers or passengers. Jenna decided to be the driver for change and not just a passenger in life and began to look at how she could become more proactive in saving lives from road deaths.

Her research took her to SARAH. The SARAH message began to be promoted last year at various Care Park sites and is now being rolled out nationally.

Care Park is committed to promoting driver awareness of safer driving on Australian highways and Jenna has continued to identify how to better drive the safer driver message within  Care Park car parks.

More recently, she has championed Care Park’s delivery of site improvements.

Care Park is now installing more driver safety equipment and protocols in our car parks to include:  safety devices which improve awareness of driving behaviour such as mirrors in blind spots, safety zones, way finding signage, clear pedestrian / vehicle interface to create safer environments.

These are now becoming standard features of all new Care Park upgrades and new parking installations and being retrofitted to existing sites.

The Frankston Arts Centre is one of greater Melbourne’s premier arts and performance venues. The centre provides a special experience to visitors and patrons wanting to enjoy a memorable theatre performance, engaging community programs, exhibitions, creative new media experiences, visiting the library and lots more.

The experience to the Frankston Arts Centre has just been lifted a number of notches with Care Park delivering a state of the art parking solution incorporating an automated access control system with integrated Licence Plate Recognition, multiple payment features, online pre-bookings, customer intercom support and CCTV. Patrons will now experience a convenient, easy and seamless parking experience through Care Park’s tailored solutions.

To enhance the major upgrade of the car park, Care Park will also provide front line management services and support including a direct link to Care Park’s 24 hour Care Assist Customer Support centre. Care Park’s customer service team is a simple push of a button away for on demand assistance and help 24 hours a day.

Care Park’s tailored solutions and premier delivery reflects the Frankston Arts Centre mission statement: “Renowned for its variety of theatre, visual arts and new media arts, from local, national and international artists, the Frankston Arts Centre is committed to providing patrons with an ultimate experience”. In similar fashion, Care Park is renowned for providing a platinum service with tailored solutions and committed to providing our patrons and clients with the ultimate parking experience.

Care Park is extremely proud to have delivered this exciting project in partnership with the Frankston City Council and Frankston Arts Centre teams.

One of Melbourne’s most iconic sporting complexes and home to international sporting events, the Melbourne Sports and Aquatic Centre (MSAC) has received a parking makeover giving members, staff and casual users a seamless entry and departure experience.

The car park which operated as an onerous pay and display site requiring people to park, buy a ticket, return to their car to display the ticket then present for entry to the complex facilities was totally at odds with the fun experience this leisure facility provides. The car park did not offer patrons any positive experience with the centre nor customer service qualities.

Today a specially Care Park purposed, integrated automated solution provides a seamless parking experience to allow patrons to get to enjoy the facilities much quicker and with ease.

Care Park delivered a touchless Licence Plate Recognition (LPR) system removing the outdated and ineffective paper-based system for members providing a much more environmentally-friendly solution across the 500 parking bays across multiple car parks.

Care Park delivered a tailored fit-for-purpose solution by integrating the MSAC user database into our access control system using licence plate recognition. The user groups varied from gym members, swimming members, platinum members, sports members, staff and tenants. All of these user groups now seamlessly access the car parks as the LPR system recognises their vehicles licence plate and automatically lifts the boom gate.

Care Park National Commercial Manager Mr Fedi Chalhoub says, “Our goal was to effectively control and manage the access to MSAC for all the user groups for their respective areas of parking across the three car parks and to enable a seamless and positive parking experience which is also extended to casual patrons visiting the facility.”

The benefits of Care Park’s tailored LPR are four-fold:

• It enables a seamless and touchless entry and exit for MSAC members by identifying their registered licence plate against their valid membership in real time
• Provides controlled three hours free parking for members
• Eliminates any abuse of the free parking period by members who may try and use the car park for all day parking
• Provides a quality parking system for audit management and user behaviour statistics

Mr Chalhoub says, “Having an integrated licence plate recognition system allows a casual customer’s licence plate to be linked to their entry ticket.” This therefore provides:

• An automated exit for all casual patrons as the LPR system recognises their validated parking
• No requirement to transact with the exit stations
• Automatic calculation of parking fee if the person by-passes the pay station and allows Tap and Go payment at exit
• Integration with event ticketing and swimming carnivals

“The other benefits of our integrated licence plate recognition solution is effective control and management for staff and tenant parking to be limited and only accessible to the staff parking area.

“MSAC is now also able to obtain valuable statistical information on how its members, staff, tenants and casual parkers use the car park so it can plan for future car park demands and requirements,” Mr Chalhoub says.

MSAC users and passers-by will now also benefit from better site signage. The interactive digital signage promotes MSAC events and competitions.

“The real time space available digital displays within key locations at the precinct have improved the customer experience and way finder availability of car parks, security enhancements and vehicle / pedestrian interface for a much safer environment”.

To enhance the features of Care Park’s technology, the car parks are integrated into Care Assist – 24 hour customer support centre which provides on demand, real time customer service and car park monitoring further increasing the customer service standards and accessibility to assistance. This has revolutionised the entire MSAC experience from the moment a patron enters the precinct until they leave.

Care Park is proud to have delivered a seamless parking solution that has integrated the entire MSAC experience.

 

Victoria’s Western Health sites of Sunshine and Footscray are the latest hospital car parks to be added to Care Park’s growing number of hospitals within its management portfolio.

Care Park is now providing full-time onsite customer service with a manager based at Sunshine and car park attendants at both the Sunshine and Footscray sites.

Currently there is significant development at Sunshine Hospital being undertaken by Western Health. A new multi-deck car park is being built for staff and the public and Care Park is providing expertise and assistance to the hospital to ensure the new car park meets current and future needs and is a state-of-the-art facility.

Paid parking at Sunshine and Footscray hospitals is delivered through pay stations which accept coins, notes, credit cards and credit at exit for public parking. Further easy and convenient parking options are provided for staff who can choose the best paid parking options to suit their needs.

Care Park took over the Sunshine and Footscray car parks in December and the public has welcomed having an onsite manager and parking attendants to call on for any site help.

The Western Health’s Sunshine and Footscray hospitals add to Care Park’s growing portfolio of hospital parking management in Victoria which include Cabrini Hospital in Malvern; Geelong Private Medical Centre, Geelong; Ekera Medical Centre, Box Hill; Monash House Medical Centre, Clayton; and Goulburn Valley Hospital, Shepparton. Care Park also operates hospital parking in Queensland, New South Wales and Tasmania.

While chilly days and nights are starting to set in, one Care Park staff member is just warming up in her efforts to raise money and participate in the annual CEO Sleep Out.

The St Vincent de Paul CEO sleep out will be held on Monday 21 June in Melbourne and Care Park senior sales consultant Jenna White is busily fundraising to support the event which will see her sleeping rough for a night.

Jenna is always at the ready to support not only her colleagues and strive for excellence in the workplace, but she’s the first to put her hand up when it comes to supporting the communities around her.

Jenna heads Care Park’s sales and marketing department and despite a busy schedule that sees her going the extra distance every day to drive results for the company, she identified the CEO Sleepout as an opportunity to help an organisation that supports so many homeless people in our communities.

Jenna is no stranger to seeing homeless people, who from time to time find refuge in car parks. She endeavours to find safe accommodation solutions for them contacting services and organisations that can help the homeless.

“I have a good home, a good job and great support around me. For one night I want to experience what a homeless person’s life must be like. But this is not about just one night, it’s about how can I make a difference to these people’s lives,” Jenna said.

“I have been working hard to raise the minimum $5000 for the CEO sleepout and want to see how much more I can raise to help this worthy cause.

“I’m fortunate I have a supportive employer and Care Park has agreed to donate significantly to this cause over and beyond what I can raise.

“I’m only one person trying to make a difference, but together with all the other CEO’s and senior management staff participating in this event, we will make a significant difference to the lives of Australia’s homeless people.

Anyone who would like to donate to Jenna’s fundraising efforts can phone Care Park enquiries line: 03 9682 1733.

Seamless, convenient, online parking continues to roll out across Care Park’s growing network of Australian car parks.

MyCarePark, the online car park booking portal is now available for 40 Tank Street, Brisbane which Care Park took over its operations in April 2018.

The 300 bay car park is a 24 hour parking facility open every day of the year, located near the busy Roma Street transport hub. The car park offers early bird parking, casual parking, night parking, weekend parking and monthly parking. The car park caters for disabled parkers, has CCTV installed for customer safety and offers direct access to Care Park’s Care Assist staff via intercom.

The MyCarePark app offers attractive discounted booking rates to the advertised rates and customers benefit with the convenience of seamless, guaranteed parking.

MyCarePark works for early birds looking for discounts; allows casual discounted rates and bussinesses looking to pay for customer parking can set up accounts and be invoiced monthly for use

MyCarePark allows customers to search online and purchase a parking ticket in advance for a nominated period. Payments are made at the time of booking. This convenient parking and paying option gives Care Park customers additional, convenient parking options.

Care Park is at the forefront of technological solutions and the MyCarePark online system, which is accessed through the website www.mycarepark.com.au, enables customers to conveniently pay online before leaving home or the office.

Instead of issuing a physical ticket, once payment has been made online customers will be provided with a unique PIN. This number needs to be used to enter and exit the designated car park within the nominated period.

At each entry and exit point of the car park there is a digital pin pad that is used by the driver to enter the unique PIN. This will raise the boom gate, providing access or exit from the car park. Drivers can park in any of the available bays.

The PIN will not be active until 15 minutes before the start time of the reservation. If the exit time is exceeded the PIN will still let the vehicle out of the car park but there will be an additional charge to the nominated credit card. The additional charge is calculated as if the user had purchased an online ticket for the new time duration.

Care Park says the new system continues to win customer approval giving them greater peace of mind as it takes the stress out of searching for a car park and guarantees a parking spot with no more lining up to pay.

My Care Park gives customers the advantage of more parking savings with exclusive discounts only available online. Special early bird rates are also available online.

Care Park’s state-of-the-art parking solutions are now available to visitors and users of the Melbourne Sports and Aquatic Centre (MSAC).

Care Park was named the successful tenderer to run the parking for MSAC, edging out other rival parking companies vying for this prestigious parking management contract.

Care Park National Commercial Manager Fedi Chaloub says, “We have demonstrated once again that Care Park is the leader in providing unique tailor-made solutions complemented with quality expertise to support our clients.

“This is an exciting opportunity for Care Park to continue to showcase our point of difference and strength in delivering innovative solutions and services for major organisations and high-profile facilities such as MSAC,” Mr Chaloub said.

Care Park has supplied, installed and project managed the new automated equipment and solutions including Licence Plate Recognition, MSAC members integration, the staff and tenant access system and integrated space availability signage.

Other car park improvements include modern new signage and car park refurbishments such as line marking and painting of the facility.

MSAC users and visitors can access Care Park’s 24 hour Care Assist and know they can speak to an operator any time of the day or night to assist them with any enquiries they may have or issues on site.

Care Park’s expertise as a leading traffic and events management company is second-to-none and visitors attending major sporting events held at MSAC will be assured of smooth traffic flows during high volume times.

Budapest’s Golden Triangle is now well serviced with seven Care Park car parks. The Golden Triangle is a highly-frequented location and host to the city’s famous cultural destinations, apartments, restaurants and pubs.

Care Park is proud to have expanded its operations in Hungary where managing director and Care Park founder Robert Belteky’s family emigrated. Mr Belteky has kept close relations with his ancestoral homeland being prominent and proactive in fostering close diplomatic and sporting relations between Australia and Hungary.

Care Park’s seven car parks in Budapest are located among Budapest’s well-known landmarks.

Care Park Opera, a 400 bay multi-storey car park is located between Zichy Jenő and Ó streets. It includes a car wash service on the 5^th floor. The building is also home to Care Park’s Hungary office located on the ground floor of this 10 storey building.

Care Park Opera car park services many tourist destinations including the Hungarian Opera house, a Care Park partners, 10 theatres, Basilica, Parliament, Lánchíd and more.

Care Park’s Holló multi storey car park with 255 bays, is located in the 7th district in Holló street, near Király street, the centre of Budapest.

Customers have ease of a mechanical service under the car park. Care Park Holló forms part of the Gozsdu Udvar (Gozsdu Courtyard) complex which houses numerous tourist apartments, restaurants and pubs.

The Care Park Székely multi–storey underground car park has 300 bays and is located in the 6th district, in Székely Mihály Street, between Király Street and Andrássy Road. This car park also features a convenient car wash and is surrounded by many theatres, pubs and shops.

Care Park Kertész has a long history and was the first building built as a car park in Budapest Hungary in 1924. It is located in the 7^th district in Kertész Street. It has 180 bays on four floors and also houses a car wash.

Care Park Weiner located in Weiner Leó Street in the 6th district is a multi-storey car park spanning seven floors including one underground level offering 130 bays and a car wash facility.
It is located near many tourist attractions including theatres, Parliament and Budapest’s largest shopping mall (WestEnd City Centre).

Care Park Akácfa is located under an apartment building in Budapest’s city centre at Akácfa Street in the 7th district. This 100 car bay facility features a car wash and is located close to shopping malls, pubs and apartment blocks.

The 100 bay Care Park Dob located under a hotel in Dob Street in the 6th district is a multi-storey underground car park.

For more information about Care Park parking facilities in Hungary go to: https://www.carepark.org/parking

Leading international parking and services company Care Park, continues to kick major goals having received full Quality, Environment and Health & Safety accreditations.

The Quality ISO 9001, Environment ISO 14001 and Health & Safety OHSAS 18001 certified system accreditations further catapult Care Park’s positioning into a leading-edge company with robust and fully audited systems in place.

The accreditations follow on from an outstanding 12 months at Care Park where it was named the Outstanding Parking Organisation of the Year at the 2017 Parking Industry Awards. Furthermore, Care Park was the first operator to reach full industry accreditation.

2018 marks Care Park’s 20^th year in operation and looking back from its humble beginnings in 1998, Care Park has grown to both manage and own a portfolio of in excess 430 car parks nationally and internationally.

Care Park operates in Australia, New Zealand, Malaysia, the United Kingdom and Hungary. Further international expansion continues.

Care Park managing director Robert Belteky says, “Care Park had a vision in 1998 to become a leading parking management operator and owner and when I look back at the past 20 years the goal we set out to achieve, we continue to surpass year on year.

“We have a world-leading company with world-leading people operating and managing our clients’ car parks and together with our commitment to delivering a platinum service with personalised solutions we will continue to keep striving for greater heights.”